
Jakarta, goldensamoyed Indonesia
—
A passenger
Singapore Airlines
angry because he didn’t get a free birthday cake.In fact, he did not fulfill the conditions that had been set
airline
.
Some airlines have a policy of giving free cakes to passengers who have birthdays while traveling.One of them is Singapore Airlines.
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However, Singapore Airlines seems to have a different policy.First or business class passengers can get a cake if the trip takes place within three days of their birthday.Or, for economy passengers who travel on the day after their birthday.
Well, in the latest case, a Singaporean who traveled from his country to Shanghai, China went berserk because he didn’t get a free birthday cake.
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One Mile at a Time
, the passenger booked a seat in premium economy class.His birthday was two days after the flight took place.
He contacted the Star Alliance network which oversees Singapore Airlines to ask for a free cake.However, his request was rejected.
The reason is clear, as the flight does not fall under the airline’s birthday cake policy.
The passenger was flying in economy class.If we refer to policy, then he is not entitled to get free cake.
The passenger felt disappointed.According to him, airlines must be flexible for reasons of ‘compassion’ towards passengers.
Not only is he sulking, he also plans to continue his demands if he doesn’t receive a resolution that suits what he wants.However, many people consider this complaint to be baseless.
The passenger was not traveling in first class or business class, nor was he even traveling on his birthday.He should not have complained and insisted when the airline rejected his request because it did not comply with policy.
(ana/asr)
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